I started to work with the HP 3D Printing – Front Panel team two years ago. At that time they were starting to import all the sketch legacy files into Figma. That was only one of the tasks on the calendar, the team was creating new flows and features for the upcoming printing machines too.
We worked using Design thinking as our global framework. We tried to understand our users, challenging assumptions, redefining problems and creating new solutions which we prototyped and tested internally and with real users.
This was achieved trough a continuous iterative process. Our goal was to identify alternative design solutions that weren’t obvious with our previous level of understanding.